Productstack
Learn

Understand customers. Keep them.

Collect feedback where your customers are, let AI triage it by type and sentiment, and turn it into the next thing you build.

Feedback inbox
  • BugMaya Chen

    Checkout breaks on Safari 17 when paying with Apple Pay.

  • SuggestionMark T.

    Would love bulk-add for KB articles.

  • PraiseAnonymous

    AI release drafting is wild. Just saved an hour.

Layer 03

Feedback + knowledge base

The Learn layer turns shipped releases into a feedback funnel and a self-serve knowledge base.

Feedback widget

Separate from the main widget. Floating, side-tab, or custom-triggered. Identity-aware. Screenshot attachments.

AI

AI auto-categorise

Every submission lands triaged: type (suggestion / bug / question / praise / other) and sentiment.

Knowledge base

Rich-markdown articles, categories with icons, drag-reorder, public reactions, view analytics. Search across everything.

AI

AI Draft KB from release

Any release turns into a how-to article in your KB with one click. Inline rewrite (Expand / Polish / Shorten).

The rest of the stack

Every other layer.

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